Terrible E-commerce System & Company 12 May 2012 Reviewer: StarDog from UK
194 of 393 people found this review helpful
Design:
Marketing and Management Tools:
Features:
Ease of Use / Navigation:
Ease of Joining / Registration:
Customer Support:
Value for Money:
Overall Star Rating:
DO NOT USE THIS OUT OF DATE, UNSUPPORTED "SOFTWARE".
I recently had a client who used VP ASP and wanted me to move their site over to a new host under a new domain name.
Knowing nothing of VP ASP (Other than it's built on classic ASP from 1998) I decided to try contacting their Tech Support (I'm in the UK) so called their UK number. After an automated message it hung up - offering NO tech support. So I called their sales line where I was told either I purchased "Support Points" or my client paid for another license in order for them to want to help. After pointing out that this is outrageous the Australian guy speaking to me simply replied "To be honest mate, I don't care".. I was absolutely shocked! Unless myself or my client gave over money there would be no help. My clients site is currently broken and will not be fixed without them purchasing a new license (since support only lasts 30 days after license purchase apparently).. So be warned, if your looking for help after 30 days your not going to get it unless you part with $$!
If the software was the greatest out there it might be worth forking out that extra cost, but it's built on technology from the 90s and appears to be run by rogues only after your money.
Not something I'd ever do to one of my valued customers. But unless your rich it seems your not valued by VP ASP.
Pros
It has all the basic features of a good shopping cart software.
Cons
It is difficult to get your local machine set up so that you can run the software.
The Verdict
There are other server-based shopping carts that are easier to navigate.
STEER CLEAR!
In summary, I would not recommend VP-ASP Shopping Cart to a friend.
