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Its a decent cart, looks good etc. Kinda slow. Good lucky getting help if there are issues though. They sell you "points" to use if you need help with things. Simply asking a question, they will take 5 points from you if you email them for them to answer. Support forums are, well, blah. They will reply to your messages in the support forums on a very rare basis, and you are basically left to fend for yourself waiting for other users to answer your questions. They are now taking away basic functions that were part of the package when you purchased it. The "Twigmo" which is the online them for the store, has been taken away, and you now have to pay a monthly fee to use it, even though it was included when you purchased the software originally. Now they are taking away "Searchanise" which is a search function, and wanting you to pay a monthly fee for that as well, which was also included free when you purchased the product and listed as one of the features for the cart. The admins can be fairly rude as well. I posted a suggestion about a new feature they added. I did not get an answer, so I posted it in another post to a reply of someone elses. The admin posted in that thread, stating they are welcome to suggestions and to post those in another thread, which they linked. So I did. Then I get a message from the admin on the forums, stating my posting ability has been banned for 72 hours for duplicate postings of the same issue. Even though he replied to the thread telling me to post in that thread! Another thing about the software, they do update it alot, which is good. But the bad thing about it is, they are constantly reworking the inner workings of the cart, so pretty much every time they update the store, you have to pay $500+ to get someone to come in and fix all the work that you had done previously, just to update. If I would have known about these types of things before I purchased, I probably would of looked elsewhere.
In summary, I would not recommend CS-Cart to a friend.
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